Customer Link
https://mindsheepbooks.com/i/d8f29cf3eb00403e8fa75916a0d4bb64Public “view & pay online” page — this is what the email’s “Review and pay” button opens. Share it with the customer.
Bill To
Top Secret Imports
accounts@topsecretimports.com.au
Issue Date
6 May 2026
Due Date
13 May 2026
Total
A$540.00
AUD · sent 13 May 2026
| Description | Qty | Unit Price | Amount |
|---|---|---|---|
| 16 March Reviewed Jack’s Google integration with Outlook and investigated Gmail sync issue (no Gmail connection in OWA). Provided troubleshooting steps. | 0.75 | A$120.00 | A$90.00 |
| 18 March Investigation of ex-staff mailbox in M365; confirmed permanently deleted and unrecoverable | 0.5 | A$120.00 | A$60.00 |
| 19 March Reviewed Topautosales mailbox issue; mailbox access unavailable due to billing related suspension | 0.75 | A$120.00 | A$90.00 |
| 25 March Resolved Xero invoice emails being delivered to spam by configuring custom domain email settings and implementing DNS authentication updates (SPF, DKIM, DMARC). Verified DNS changes with Cloudflare and confirmed resolution. | 1.5 | A$120.00 | A$180.00 |
| 13 April Reviewed compliance mailbox storage alert, confirmed 100GB cap reached, and enabled Microsoft 365 in-place archiving to resolve capacity issue | 1 | A$120.00 |
Email History
Notes (visible on invoice)
Microsoft 365 Email Administration & Support
Internal Notes
Imported from Xero
Comments
No notes yet.
| A$120.00 |
| Subtotal: A$540.00 | |||
| Total: A$540.00 | |||